{"id":1181,"date":"2025-10-24T17:07:33","date_gmt":"2025-10-24T08:07:33","guid":{"rendered":"https:\/\/www.signtime.com\/en\/?post_type=casestudy&p=1181"},"modified":"2025-10-24T17:09:00","modified_gmt":"2025-10-24T08:09:00","slug":"ohmurashigyo","status":"publish","type":"casestudy","link":"https:\/\/www.signtime.com\/en\/casestudy\/ohmurashigyo\/","title":{"rendered":"90% Faster Contract Completion with SignTime e-Signatures | Publishing Logistics DX Case Study"},"content":{"rendered":"\n

How were contracts created, exchanged, and finalized before implementing SignTime e-Signatures?<\/strong><\/h2>\n\n\n\n

Before SignTime, contracts were handwritten, duplicated into two copies, and mailed. One copy was sent to the client as a record, while the other, signed and stamped, was returned and stored. This manual workflow typically required 1\u20132 weeks and imposed significant operational burden. The process also limited responsiveness to clients, highlighting the need for a digital solution to improve efficiency in publishing logistics.<\/p>\n\n\n\n

What prompted the adoption of e-Signatures?<\/strong><\/h2>\n\n\n\n

The company\u2019s president prioritized digital transformation (DX) and paperless workflows. The goal was to reduce manual workload, eliminate unnecessary costs such as stamp tax and postage, and improve operational efficiency. Paper-based contract procedures created bottlenecks and limited agility, making it difficult to respond quickly to client needs and internal workflow demands. Implementing a digital solution became essential.<\/p>\n\n\n\n

Why was SignTime selected among other e-Signature services?<\/strong><\/h2>\n\n\n\n

SignTime was chosen for its strong cost-performance, transparent pricing structure, and easy-to-understand subscription plan, which includes sufficient sending volume with no additional fees. This allowed management to accurately estimate costs and make informed decisions. SignTime\u2019s intuitive interface and template functionality matched the company\u2019s operational requirements, enabling smooth integration into existing workflows while ensuring compliance and efficiency.<\/p>\n\n\n\n

Was the implementation process smooth?<\/strong><\/h2>\n\n\n\n

Although employees were first-time users of e-Signatures, SignTime staff conducted internal training sessions, explained the system in detail, and assisted with template creation. Personalized support allowed employees to confidently begin using the system without disrupting ongoing operations.<\/p>\n\n\n\n

After implementation, concise manuals were created for branch managers, and in-person or online guidance was provided as needed. SignTime\u2019s support team quickly resolved operational questions or issues, ensuring seamless adoption across the company.<\/p>\n\n\n\n

How did the contract workflow change after implementation?<\/strong><\/h2>\n\n\n\n

Contracts are now created using shared SignTime templates. Completed documents are first downloaded as PDFs for client review. Once approved, they enter the e-Signature workflow. Most contracts are processed via templates, while individual document creation occurs only when requested by clients. This workflow streamlines operations, reduces errors, and ensures consistency and speed, while allowing flexibility for unique client requirements.<\/p>\n\n\n\n

What were the key benefits after implementing SignTime e-Signatures?<\/strong><\/h2>\n\n\n\n