{"id":352,"date":"2023-03-30T11:10:08","date_gmt":"2023-03-30T02:10:08","guid":{"rendered":"https:\/\/www.signtime.com\/en\/?p=352"},"modified":"2026-01-27T15:17:45","modified_gmt":"2026-01-27T06:17:45","slug":"send-customize","status":"publish","type":"post","link":"https:\/\/www.signtime.com\/en\/news\/update\/send-customize\/","title":{"rendered":"Release of the ability to send emails via\u00a0 mail servers and changes to the conditions for sending documents"},"content":{"rendered":"\n<p>To all of our valued customers, thank you very much for using SignTime.<\/p>\n\n\n\n<p>We have released a \u201csender customization\u201d feature&nbsp; that allows you to send emails such as signature requests via auser\u2019s SMTP server, as well as made small changes to&nbsp; the conditions for setting fields when sending signature requests.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>New feature that allows users to send emails by integrating their own SMTP server.<\/strong><\/h2>\n\n\n\n<p>The sender customization feature&nbsp; allows SMTP server integration in addition to changing the sender address.<\/p>\n\n\n\n<p>Users can now send emails sent by SignTime, including signature request emails from their own email server.<\/p>\n\n\n\n<p>*This feature is available only for customers who have subscribed to the Prime Plan. For further information, please contact us from <a href=\"https:\/\/support.signtime.com\/hc\/en-us\/requests\/new\">here<\/a>.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><\/td><td><strong>Old: No SMTP server integration<\/strong><\/td><td><strong>New: with SMTP server integration<\/strong><\/td><\/tr><tr><td>Transmission Event<\/td><td>\u2013 Header to address can be specified, but email is sent via SignTime\u2019s\u00a0 mail server.<br><br>\u2013 Mailboxes can treat emails as \u201cspoofed emails\u201d because the header and envelope to address are different.<\/td><td>\u2013 Both header and envelope to address can be specified, allowing user to send emails from designated mail server.<br><br>\u2013 Header and envelope to addresses are validated<\/td><\/tr><tr><td>Mail Sending History<\/td><td>Unable to keep track of emails sent.<\/td><td>Sent emails can be tracked by the designated mail server. .<\/td><\/tr><tr><td>If a\u00a0 signer replies to a signature request email<\/td><td>Emails are received by SignTime\u2019s support team.<\/td><td>Emails are directly received by the user.<\/td><\/tr><\/tbody><\/table><figcaption>Old vs. new SMTP server integration<\/figcaption><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>Designation of a SMTP server can be easily configured by entering the following information in&nbsp; the customization&nbsp; page.<\/p>\n\n\n\n<p>The following information is to be entered in each field.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Sender email address: Enter sender\u2019s e-mail address<\/li><li>SMTP Server: Specify the SMTP server<\/li><li>Port number: Specify the port number to be associated<\/li><li>SMTP Login ID: Enter the email address to be linked<\/li><li>SMTP password: Enter the login password<\/li><\/ul>\n\n\n\n<p><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/www.signtime.com\/en\/wp-content\/uploads\/sites\/2\/2023\/03\/unnamed-8-1.png\" alt=\"\" class=\"wp-image-355\" width=\"728\" height=\"373\" srcset=\"https:\/\/www.signtime.com\/en\/wp-content\/uploads\/sites\/2\/2023\/03\/unnamed-8-1.png 512w, https:\/\/www.signtime.com\/en\/wp-content\/uploads\/sites\/2\/2023\/03\/unnamed-8-1-300x154.png 300w\" sizes=\"(max-width: 728px) 100vw, 728px\" \/><figcaption>Adiministration screen when setting sender customization function.<\/figcaption><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\"><strong>Updated conditions for setting fields when sending signature requests.<\/strong><\/h2>\n\n\n\n<p>Documents can now be sent simply by placing an attachment field with no other field components when requesting signatures.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Before update<\/strong><\/td><td><strong>After update<\/strong><\/td><\/tr><tr><td>At least one signature or field other than an attachment field\u00a0 must be set up for each signer.<\/td><td>At least one field\u00a0 (can be an attachment field) must be set up for each\u00a0 signer.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>This allows for a wider range of uses and patterns for various documents.<\/p>\n\n\n\n<p>SignTime will continue to prioritize our&nbsp; customers&#8217; feedback&nbsp; and provide an easy-to-use&nbsp; e-signature service..<\/p>\n","protected":false},"excerpt":{"rendered":"<p>To all of our valued customers, thank you very much for using SignTime. We have released a \u201csender customization\u201d feature&nbsp; that allows you to send emails such as signature requests via auser\u2019s SMTP server, as well as made small changes to&nbsp; the conditions for setting fields when sending signature requests. New feature that allows users [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":41,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[],"class_list":["post-352","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-update"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.6 (Yoast SEO v26.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Release of the ability to send emails via\u00a0 mail servers and changes to the conditions for sending documents | SignTime<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.signtime.com\/en\/news\/update\/send-customize\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Release of the ability to send emails via\u00a0 mail servers and changes to the conditions for sending documents\" \/>\n<meta property=\"og:description\" content=\"To all of our valued customers, thank you very much for using SignTime. 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