Customer Success Stories

Affordable E‑Signature Platform for Education & HR: Code Chrysalis Saves 40% with SignTime

Code Chrysalis Japan K.K.

Interviewee

Ms.Takiguchi
(Picture: Co-Founder&CEO, Kani Munidasa)

To streamline student contract workflows and reduce operating costs, Code Chrysalis Japan transitioned from a previous e-signature provider to SignTime. The switch enabled unlimited user access, simplified document management with group-based controls, and ensured legal compliance—all while reducing administrative overhead. This case study outlines the challenges faced before implementation, the benefits realized after switching, and insights from the internal team.

Industry
Education
Number of Employees
Medium
Pain Points
Cost Consumption、Wants to centrally manage all documents

・High Costs: Previous e-signature service cost approximately ¥600,000 per year.
・User Limitations: Per-user pricing restricted access, hindering operational flexibility.
・Manual Document Sharing: Lack of group management features required staff to share documents individually, increasing workload and reducing efficiency.

・40%+ Cost Reduction: Annual e-signature costs were cut from ¥600,000 to ¥370,000 per year.
・Unlimited Users for Improved Efficiency: All team members can now send and receive agreements for e-signature, boosting internal coordination.
・Multiple Groups for Simplified Document Management: Multiple user groups allow for clean separation between HR and customer-facing files, ensuring compliance and easy document retrieval.
・Digitized Workflows: Over 90% of student contract and HR workflows are now digital, significantly reducing paperwork and delays.

What challenges did you face with your previous e-Signatures service?

The cost was the biggest issue—about ¥550,000 to ¥600,000 annually. Since pricing was based on the number of users, we had to limit access. This slowed down processes and created bottlenecks. Also, without group features, staff had to share documents manually with each user. It was inefficient and frustrating.

Why did you choose SignTime among other e-Signatures solutions?

First, the cost savings were substantial—about a 40% reduction in annual fees. But beyond that, SignTime offers unlimited users, so everyone involved can handle contracts without barriers. The ability to manage multiple groups (like separating HR and client-facing workflows) was also key. It simplified our internal operations and reduced the burden on staff.

Was the transition to SignTime smooth?

Yes, the implementation was seamless. SignTime’s intuitive interface allowed quick adoption across the organization. During initial setup, the SignTime support team guided staff through each feature and addressed questions one by one. This approach enabled employees to confidently begin using the platform immediately, establishing an efficient workflow from day one.

How are contracts processed after adopting SignTime?

Student enrollment contracts are now sent digitally via SignTime, typically after in-person class visits. Internal HR documents are also processed electronically. Today, more than 90% of our contract-related work is fully digital.

What specific benefits has SignTime delivered?

  • Cost Savings: ¥230,000+ saved annually.
  • Improved Workflow: No more user restrictions, so processes run faster.
  • Lower Administrative Burden: Group features make it easy to organize and retrieve documents.
  • Increased Digitization: 90%+ of contracts and HR paperwork are handled online.

How have staff and signatories responded?

Everyone finds it easy to use. There’s no need for training or technical guidance. The improved efficiency is felt across the team.

Which SignTime features are primarily used?

The team leverages features for sending individual documents and managing groups to simplify past document sharing. We haven’t started using internal approval flows yet but are exploring them.

What features do you plan to use in the future?

Batch document uploads will be introduced to streamline internal sharing further. Additionally, utilizing internal approval workflows is expected to extend SignTime’s efficiency gains beyond contracts to other internal processes.

Frequently Asked Questions (FAQ)

Q: Why did Code Chrysalis choose SignTime over other e-signature platforms?

A: Code Chrysalis selected SignTime primarily for its ability to reduce annual costs by over 40%, but also for its support of unlimited users, strong compliance features, and ease of use. Other services charged per user, which limited internal adoption and slowed down workflows.


Q: What makes SignTime different from other e-signature solutions?

A: SignTime offers unlimited users on all plans, group-based document management, and a simple interface that requires little to no training. It’s also built for the Japanese market, ensuring compliance with local legal and digital standards.


Q: Can SignTime help with both internal and external documents?

A: Absolutely. At Code Chrysalis, customer-facing contracts and internal HR documents are managed separately within the same platform using SignTime’s multiple group management feature, making sharing and retrieval both compliant and efficient.


Q: Does SignTime support a paperless workflow?

A: Yes. Since switching to SignTime, clients like Code Chrysalis and Krav Maga have achieved over 90% digitization in contract processes, supporting their paperless and efficiency goals.


Company Name Code Chrysalis Japan K.K.
Industry Education
Company Profile Code Chrysalis Japan, headquartered in Minato-ku, Tokyo, offers training and education programs for engineers, product managers, and designers. The company is known for promoting “Balanced Teams” based on agile development principles, aiming to maximize team outcomes through improved collaboration. Its mission is to raise the development capabilities of Japanese organizations to a global level. Through a combination of training, consulting, and employee development, Code Chrysalis fosters environments where individuals grow their skills while enhancing team-based problem-solving and communication.
Number of Employees Medium
URL https://www.codechrysalis.io/

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